
A Tuesday afternoon onan 82-year-old's line
How the screening works“He said he was from the Chase fraud department, and that there was a pending charge
for two thousand dollars. He wanted her to read out her account number. Della took a
message and told him to have Mom call the number on the back of her card. Then he got
angry, and she said goodbye. I got a text about it fourteen minutes later, at a traffic
light. Mom never knew the call happened.”
1,200 miles from her mother


